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Hiring · Candidates

Hiring Funnel Analytics

See how many applications reach each hiring stage, where candidates drop off, and who dropped at each stage, for the whole organization or a single position.

The Analytics page shows your hiring funnel: how many applications reached each stage, how many are still in progress, how many dropped out, and what share moved on to the next stage. It points out the stage with the biggest drop-off and lets you open the list of candidates who dropped at any stage.

The Analytics page for Lumen Labs showing the period tabs with 90 days selected, the All positions filter, four summary tiles (Applications 8, Hired 0, Overall conversion 0%, Biggest drop-off Applied · 13%, 1 of 8 dropped), and the Hiring funnel card with bars for Applied, In Review, Offer and Hired. The connector below Applied reads Biggest drop-off, 63% moved on, 1 dropped.

Prerequisites#

Opening Analytics#

Select Analytics in the Hiring group of the sidebar, between Candidates and Careers. The item appears only when you hold both permissions above. You can also select View analytics on the dashboard's Hiring funnel widget — see Dashboard.

Choosing what to measure#

Two filters sit at the top right of the page:

  • Period30 days, 90 days, 12 months, or All time. The funnel includes applications submitted within the chosen period. 90 days is selected when you open the page.
  • PositionAll positions or any single job position.

The line under the Hiring funnel heading repeats your choice — for example Last 90 days · All positions. The page address keeps the period, the position, and any open drop-off list, so you can bookmark or share the exact view.

Summary tiles#

Four tiles sum up the selected view:

TileWhat it shows
ApplicationsApplications submitted in the selected period
HiredApplications that reached Hired
Overall conversionHired applications as a share of all applications
Biggest drop-offThe stage with the highest drop-off rate and how many of the applications that reached it dropped there

Reading the funnel#

The org-wide funnel has four stages: Applied, In Review, Offer, and Hired. Each application counts once, at the furthest stage it ever reached, even if it later moved back or dropped out:

  • Hired — the application is hired.
  • Offer — the application is in Offer, or an offer was created for it.
  • In Review — any of these is true: the application is in In Review, it is in one of the position's pipeline phases, it has an interview that was not cancelled, or its status was ever changed to or from In Review, Offer, or Hired.
  • Applied — none of the above.

Because the status history counts, an application that went back to Applied after its only interview was cancelled still counts as having reached In Review.

Each stage row shows three numbers:

  • The large number is how many applications reached the stage — those that counted at this stage or any later one.
  • active is how many of the applications counted at this stage are still in progress — not hired, rejected, or withdrawn.
  • dropped, on the connector below the stage, is how many applications counted at this stage were rejected or withdrew. It appears only when at least one application dropped there.

The connector between two stages shows the share that moved on: the applications that reached the next stage as a percentage of those that reached this one. It shows when no application reached the earlier stage.

Biggest drop-off#

The biggest drop-off is the stage with the highest share of dropped applications — dropped divided by reached — counting only stages where at least one application dropped. Its connector is highlighted and labelled Biggest drop-off, and the Biggest drop-off tile names the stage with its rate, for example Applied · 13% above 1 of 8 dropped. When nothing has dropped yet, the tile shows No drop-offs yet.

Funnel for a single position#

When you pick a position, the funnel replaces In Review with that position's own pipeline phases, in pipeline order: Applied, then each phase, then Offer and Hired. An application counts at the furthest phase it reached — the latest in pipeline order among its current phase and the phases of its interviews that were not cancelled — and also counts as having reached every earlier phase. An application with no such phase counts at Applied in this view, even if it counts as In Review in the org-wide funnel.

The Analytics page filtered to the Backend Engineer — Device Platform position. The Hiring funnel card lists Applied, Recruiter Screen, Hiring Manager, Technical Loop, Final & Offer and Offer, with 50% moved on from Applied and 100% moved on between the later phases.

Seeing who dropped at a stage#

Select the dropped count on a stage's connector to open Dropped at [stage name], a panel listing the applications submitted in the selected period that were rejected or withdrew at that stage. Each row shows the candidate's name, the position, a Rejected or Withdrawn badge, the rejection reason when one was recorded, and, when the date is known, how long ago they dropped — for example Just now, 5h ago, Yesterday, or 3d ago. The most recent drops are listed first.

Select a row to open that application. When none of the applications submitted in the selected period dropped at the stage, the panel shows No one dropped here.

The Dropped at Applied panel open over the Analytics page, listing Henrik Sørensen for the Data Engineer — Analytics Platform position with a Rejected badge.

Permissions reference#

ActionPermissionDefault roles
View analytics (requires both permissions)candidates:view
AdminStaffing
View analytics (requires both permissions)job_positions:view
AdminStaffing

Troubleshooting#

The page shows "No applications in this period." — No application in the selected view was submitted within the chosen period. Pick a longer period, such as All time, or another position.

The page shows "Couldn't load analytics." — The funnel could not be loaded. Select Try again.

The drop-off panel shows "Couldn't load candidates." — The list could not be loaded. Select Try again in the panel.

Analytics is missing from the sidebar. — You need both candidates:view and job_positions:view. Ask an organization admin to update your role.

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