Application Scorecards

The scorecard is a read-only summary page for a candidate's application. It combines per-phase question ratings, submitted feedback, recommendations, concerns, and competency scores in one view, so you can make a hiring decision without opening individual interview records.

Prerequisites#

Opening a scorecard#

1. Navigate to Job Positions and open a position.
2. Select a candidate's application.
3. Select View Scorecard in the application detail header. The button appears once at least one phase interview has been completed and you have permission to view scorecards. When your organization has access, it opens the scorecard for that application.

If your organization does not have access to scorecards, View Scorecard stays disabled with an Upgrade link beside it. Without that access, opening a scorecard address directly shows the Scorecards upgrade page with Upgrade to Growth. If access changes while the page is opening, a plan refusal also shows the upgrade page. With scorecard access, a missing application shows Scorecard not found.

Summary strip#

Three cards appear at the top of every scorecard.

The Overall Rating card shows a dash (—) until at least one interview has rated answers.

Recommendation Tally#

The Recommendation Tally section shows the submitted recommendations from each phase's latest non-cancelled interview.

• If the feedback form uses a select field for recommendations, each option that an interviewer chose appears as a horizontal bar showing how many phase responses chose it.
• If the feedback form uses a rating field, stars are shown from highest to lowest with a count per rating value.
• If different phases used different feedback forms, each form's recommendations are shown in a separate card. No normalization is applied across forms.
• If no recommendations have been submitted yet, the section shows "No recommendations submitted yet."

Competency Matrix#

The Competency Matrix section appears when the job role linked to the position has competencies defined. It shows a grid with one row per competency and one column per pipeline phase.

Each cell summarizes the average rating from completed interviews' answers tagged to that competency for that phase, using your scoring-scale level when available, plus the number of questions rated. Clicking a cell opens a popover with:

• The level guideline for that competency at the application's level (if one is defined), shown with the formatting it was written with
• Rating details and question count

The level guideline also appears, shortened to two lines, under each competency name.

If a phase has no rated answers for a competency, the cell shows a dash (—) in a dashed box, marked No data in the legend. Clicking it explains that no rated questions tagged with that competency were answered in that phase. If you hold questions:update, the popover also links to the question bank with Tag questions in the question bank, so you can tag questions with that competency.

Red Flags & Concerns#

The Red Flags & Concerns section appears only when at least one interviewer submitted a concern in their feedback form. Each entry shows the phase name, the interviewer's name, and the concern text.

Per-Phase Feedback#

The Per-Phase Feedback section lists every pipeline phase as a card. Completed phases show the interviewer name, completion date, and average question rating when available. Expand a card to see the full set of feedback form fields and their submitted values.

Each card also shows the phase's recommendation pill — the submitted recommendation value from the feedback form.

Each phase appears exactly once. Cancelled interviews are ignored: a rescheduled phase shows its current interview, and a phase whose interviews were all cancelled — or whose manual completion was undone — shows as Available.

Saved AI summary#

If the interview shown for a completed phase has a saved summary, its AI summary appears in the phase card. It shows the same saved text as the interview review, even when no feedback form was submitted. The scorecard is read-only: open the interview review to generate or regenerate the summary when you have permission to edit that interview.

You see a phase's summary only if you can also open that interview. With interviews:view_all you see every phase's summary; with interviews:conduct you see summaries of interviews you started or that are assigned to you. For any other phase the card shows no summary, while the rest of its feedback stays visible.

Phase statuses#

Print and export#

Select Print / Export in the top-right corner of the scorecard to open your browser's print dialog. All collapsible feedback sections are automatically expanded when printing.

Comparing candidates on a position#

Compare scorecards puts every active candidate on a job position side by side — one row per candidate, one column per pipeline phase — so you can rank them without opening each scorecard.

1. Navigate to Job Positions and open a position.
2. In the Candidates section, select Compare scorecards.

The button appears only when you can view scorecards and your plan includes them. It stays disabled, with the hint "No feedback submitted yet", until at least one active candidate on the position has a completed interview.

Ranking candidates#

Use Rank by to choose the order:

Selecting a phase or feedback form column header ranks by it too. Candidates with the same score are ordered by their overall rating. Candidates without a score for the chosen ranking are listed below a divider, ordered by overall rating, and show a dash instead of a rank.

Above the table, one card per feedback form summarises the recommendations of the candidates in view. Each form keeps its own scale — recommendations from different forms are never combined.

Filtering candidates#

• All active shows every candidate except withdrawn ones. Shortlisted shows candidates in In Review or Offer.
• The Status menu picks individual statuses: Applied, In Review, Offer, Hired, and Rejected. Withdrawn applications are never compared.
• Filter candidates… narrows the table by name.

If no candidate matches, the table shows "No candidates match" and Show all active candidates resets the filters.

Until an active candidate on the position has a completed interview, the page shows "No feedback submitted yet" with the number of candidates and scheduled interviews instead of the table.

With access to Analytics, select View hiring funnel to open it filtered to this position.

Permissions reference#